Returns & Exchanges
At Polar-Recovery, we want you to be completely satisfied with your high-performance apparel. If your gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the original, unwashed items with tags attached into the original shipping packaging or a secure poly mailer.
Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing